Shipping Policy
At Futch S Auto & Golf Cart Sales, we strive to provide a seamless shopping experience, including reliable shipping options for your golf cart purchase. Here’s what you can expect:
1. Fast and Reliable Shipping
- We understand that when you order your golf cart, you want it delivered promptly. Our team works diligently to process and ship your order as quickly as possible. Most orders are processed within 1-3 business days.
2. Delivery Options
- Local Pickup: For customers in our local area, we offer the option to pick up your golf cart directly from our store. This allows you to inspect your cart and drive it home the same day!
- Home Delivery: We provide convenient home delivery services for customers outside our local area. Our delivery team will coordinate with you to schedule a time that works best for you.
3. Shipping Costs
- Shipping costs are calculated based on your location and the size of the cart. During the checkout process, you will see the shipping options and associated costs before finalizing your order.
4. Tracking Your Order
- Once your cart has shipped, you will receive a confirmation email with tracking information. This allows you to monitor the progress of your delivery until it arrives at your doorstep.
5. Inspection Upon Arrival
- We highly recommend inspecting your golf cart upon delivery. If there are any visible damages or issues, please document them and contact us immediately. We aim to resolve any concerns swiftly.
Return Policy
We want you to be completely satisfied with your golf cart purchase. If for any reason you are not satisfied, our return policy is designed to provide you with peace of mind:
1. 30-Day Return Window
- You have 30 days from the date of delivery to return your golf cart if you are not fully satisfied. This gives you ample time to test your cart and ensure it meets your expectations.
2. Condition of Returns
- To be eligible for a return, the golf cart must be in its original condition, free from damage, and not show signs of excessive wear and tear. All original accessories and documentation must be included.
3. Easy Return Process
- To initiate a return, please contact our customer service team at [insert contact email/phone number]. We will guide you through the return process and provide you with a return authorization number.
4. Return Shipping Costs
- Customers are responsible for return shipping costs unless the return is due to a defect or error on our part. We recommend using a trackable shipping service or purchasing shipping insurance for items over a certain value.
5. Refund Processing
- Once we receive and inspect the returned golf cart, we will process your refund within 5-7 business days. The refund will be issued to the original payment method used during the purchase.
6. Warranty Information
- In addition to our return policy, many of our golf carts come with manufacturer warranties that cover specific defects. Please refer to the warranty documentation included with your purchase for more details.
At Futch S Auto & Golf Cart Sales, we prioritize your satisfaction and aim to make your shopping experience as enjoyable as possible. If you have any questions about our shipping and return policies, please don’t hesitate to reach out to our customer service team. We’re here to help and ensure you love your new golf cart!